About the company
InMotion is a web hosting provider established in 2001 and aimed at business clients and online entrepreneurs. The company owns two data centers in Los Angeles, CA and Virginia Beach, VA, with thousands of servers designed to be fully redundant.
Hosting Plans overview
Unlike some other online web hosting companies that adopt a “one size fits all” policy, InMotion recognizes that different customers will have different needs as far as hosting is concerned. They offer shared, VPS and dedicated hosting solutions. For most customers, one of their shared hosting plans will be a good choice. The main difference between the 3 plans is the number of websites that you can host on each. The “Launch” plan allows 2 websites, the “Power” plan lets you host 6 websites and the “Pro” plan is designed for those who need up to 25 websites.
Disc Space & Bandwidth
For those who need VPS hosting, there are 3 server packages with varying configurations for RAM, storage space and bandwidth. The smallest server has 512MB of RAM, 40GB of storage and 750GB of bandwidth. Customers who need even more power can opt for one of their dedicated servers, which are priced according to the configuration and features of the server.
All shared hosting packages come with unlimited disk space and bandwidth. While they are subject to a “fair use” policy, the majority of customers will have no problem using a shared account, unless they run a site that receives an extremely high amount of visitors every day.
The price of their “Launch” shared online web hosting plan is $4.19 per month, “Power” is $5.39 per month and “Pro” is $8.99 per month. Payment can be made online by credit card or by check.
Customer support quality is what makes InMotion one of the best web hosting providers in the industry. All of their staff receive at least 160 hours of training in hosting support and are based in North America. This ensures you will be talking to a competent individual who can help you with any questions, as opposed to a drone in a foreign call center that only knows how to read from a script. Tech support can be reached through live chat, by opening a support ticket or by telephone, 24 hours a day, 7 days a week.
Shared web hosting accounts come with over 280 free applications, such as e-commerce shopping carts, content management systems, tracking tools, forums, guestbooks, image galleries and more. Every hosting customer receives a free domain name, free data backups, IMAP email with advanced spam protection and the world-famous cPanel control panel.
Reliability and Uptime
InMotion is one of the best web hosting sites when it comes to reliability. They have 2 secure data centers located in the USA, filled with carrier-class routers and redundant servers and storage devices. All data centers have 4 separate connections to the Internet from different carriers, allowing InMotion to keep operating even if one carrier was knocked completely offline due to a catastrophic event such as a terrorist attack or a natural disaster.
Ease of use
InMotion’s services are quite easy to use, as their video tutorials and help manual is very detailed. Furthermore, they use the latest version of cPanel as a hosting management tool, which is quite easy to use. Many of those who have already managed a website would already be familiar with cPanel.
Website Building Tools available
There are numerous website building tools available at InMotion. The tool you choose will depend on what type of website you want. If you want to build a blog, you can try using WordPress, the world’s most famous blogging platform. If you’re just getting started online, InMotion’s premium website builder is very simple and lets you create your site without too much effort. For those who want to create an online shop, platforms such as OS Commerce and Magento are available, however it is recommended to read their associated documentation before starting if you’ve never managed an e-commerce site before, as they can be a bit tricky to configure.
What InMotion provides is affordable business-class hosting. It is not cheap web hosting by any means. It is also aimed at more “serious” customers, such as online entrepreneurs and people who own a business. If you want a company that offers a very cheap hosting plan and has smiley faces, puppies or rainbows on their website, then InMotion may not be the best choice for you.
- Very reliable hosting with world-class data center.
- High-quality, knowledgeable support by well trained staff from North America.
- Flexible hosting options that can suit the needs of every customer, from a small business to a multinational corporation. VPS and dedicated hosting options available in addition to shared accounts.
- Shorter terms (12 or 24 months) than most other hosts, which may require you to pay for 3 or more years to get the best price.
- Service aimed mostly at people who already understand how hosting works, may not be too “user friendly” to newbies.
- Prices slightly higher than the competition.
If you are unsure about which hosting plan is right for you, contact InMotion’s sales staff. They can evaluate your needs and help you choose the best one.